Unfortunately, the unexpected happens all too often. If you are unable to go on your planned and already paid-for holiday, our cancellation package can help.
Cancellation package
8% of the total price including additional costs, but at least £20
- Illness of a fellow traveller
- Pregnancy complications
- Illness or death of a dog, cat or horse
- Death of a fellow traveller
- Death of a first-degree relative within 20 days before departure or during your stay
- Loss of employment as a result of dismissal by your employer
- Training exams/re-exams during your stay (travel period)
- Unexpected court summons
- Reinstatement after unemployment
- Significant damage to your property or place of residence due to force majeure (e.g. vehicle accident, flooding, storm, hail, snow) within 20 days before departure or during your stay
- No processing fee
- No rebooking fee
Even if you are already at your holiday destination and have to interrupt your trip for the reasons mentioned above, you will be reimbursed for the days not yet used. In this case, please have a corresponding confirmation issued on site.
Quick and unbureaucratic. Should one of the above cases occur, please inform us immediately. To ensure prompt processing, we require appropriate confirmation (medical certificate, confirmation from your employer, etc.). If you do not wish to take advantage of this offer, the cancellation fees stated in our terms and conditions apply. The offer is not available for group bookings or at partner campsites. The travel cancellation package is only valid for fellow travellers who were listed at the time of booking the holiday.
The travel cancellation package can only be selected at the time of booking the holiday!
The service is provided by Vulkanland Camping Riegersburg GmbH, Riegersburg 249, A – 8333 Riegersburg.
As of: 06.02.2024